Refund policy
EVEREST Natural Supplements — Refund & Return Policy
30-Day Satisfaction Guarantee We stand behind every product we sell. If you're not completely satisfied with your first purchase of any EVEREST product, contact us within 30 days of delivery and we'll make it right with a full refund — no questions asked.
Return Eligibility
- Unopened, sealed products may be returned within 30 days of delivery for a full refund.
- Opened products are eligible for a refund on first-time purchases only, under our 30-Day Satisfaction Guarantee.
- Products must be in their original packaging and not past their expiration date.
- We do not accept returns on items damaged due to improper storage or handling after delivery.
Damaged or Defective Items If your order arrives damaged or defective, contact us within 7 days of delivery with a photo of the item and we will send a replacement or issue a full refund at no cost to you.
How to Start a Return Email us at [your contact email] to request a return authorization before sending any items back. Returns sent without prior authorization may not be processed.
Refund Processing Once your return is received and inspected, your refund will be processed within 5–7 business days to your original payment method.
Exchanges We do not offer direct exchanges. If you'd like a different product, please return your original item and place a new order.